Privacy Policy

Welcome to IXS Shop (bikedealsstore.com). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, make a purchase, or interact with our services. By using our site, you consent to the practices described herein.

1. Information We Collect

We collect information that you provide directly to us, as well as data collected automatically when you browse our site:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment details (processed securely via our partners).
• Order Information: Products purchased, order history, and transaction details.
• Technical Data: IP address, browser type, device information, and pages visited.
• Cookies and Tracking Data: Information collected via cookies and similar technologies to enhance your browsing experience (see Section 5 for details).

2. How We Use Your Information

Your data helps us provide a seamless and secure shopping experience tailored to cyclists like you:

• Process orders and transactions for bikes, frames, helmets, and other gear.
• Provide customer support and respond to inquiries (e.g., via [email protected]).
• Improve our website, product offerings, and user experience.
• Send promotional emails (only with your consent) about new products, deals, and cycling tips.
• Prevent fraud and ensure payment security, adhering to PCI-DSS standards.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal data. We may share information with:

• Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to securely process transactions.
• Shipping Partners: To deliver orders globally (excluding some remote areas and certain Asian countries).
• Service Providers: Companies that help us operate our website, conduct analytics, or market our products (under strict confidentiality agreements).
• Legal Compliance: When required by law or to protect our rights, safety, or property.

4. Data Storage and Security

Your data’s security is as important to us as the quality of our bike trailers and body armour. We implement robust measures to safeguard your information:

• End-to-end encryption and SSL technology across our website.
• PCI-DSS compliant payment processing; we do not store full payment details on our servers.
• Secure servers located in the United States and other regions with adequate data protection laws.
• Regular security audits and monitoring to prevent unauthorized access.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and monitor your account activity.

5. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience:

• Functional Cookies: Remember your preferences and shopping cart items.
• Analytical Cookies: Help us understand how riders like you use our site (e.g., pages visited, time spent).
• Marketing Cookies: Display relevant ads for bikes and gear on other platforms (you can opt out).

You can manage cookie settings through your browser. Note that disabling cookies may affect site functionality.

6. Your Rights

As a valued member of our cycling community, you have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications at any time.
• Object to data processing or request data portability (where applicable under laws like GDPR).
• Withdraw consent for cookie tracking.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

7. International Data Transfers

IXS Shop serves customers worldwide (with shipping exclusions). Your data may be processed in the United States or other countries with privacy laws differing from your residence. We ensure transfers comply with legal standards to protect your information.

8. Children’s Privacy

Our site is not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has provided us with information, please contact us immediately.

9. Changes to This Policy

We may update this policy to reflect changes in practices or laws. The “Last Updated” date will be revised, and we encourage you to review this page periodically.

10. Contact Us